All Systems Operational

Uptime over the past 90 days. View historical uptime.
Installer App Operational
90 days ago
100.0 % uptime
Today
Day Schedule Operational
90 days ago
100.0 % uptime
Today
Internet Access Operational
90 days ago
100.0 % uptime
Today
Server / Network Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 22, 2026

No incidents reported today.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026
Virtual Machines Offline
Resolved - This incident has been resolved.
Apr 13, 07:59 PDT
Update - All issues are now resolved. If you are experiencing any problems please open a ticket at support@jwfloors.com

Thank you
Apr 13, 07:58 PDT
Update - If you are still missing your M:\ drive you will need to reboot your PC and log back in. All local users and facility users should now be back online.
Apr 13, 07:41 PDT
Update - The issue has been identified and should be resolved. We have confirmed the following is back online.

- Sage (accounting)
- Domain Controller - You may have issues logging in to your PC. We do have a backup so you should be OK.

We are working to bring the other VM's online
Apr 13, 07:30 PDT
Investigating - Our main server is currently offline. The vendor is investigating the issue. The following systems are currently offline:

- Sage (accounting)
- Remote Desktops (VMs) ReSource sales and remote users in AZ
- Domain Controller - You may have issues logging in to your PC. We do have a backup so you should be OK.
- File Server - You will not be able to access your files in the N:\ or M:\ mapped drives


The following systems are NOT affected.
- Commercial and Residential schedules
- Email
- Jobrunner
Apr 13, 06:42 PDT
Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

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