Inbound and Outbound Calls

Incident Report for JW Floor Covering

Resolved

Vendor has resolved issue.
Posted Jul 06, 2026 - 11:10 PDT

Monitoring

From vendor:

Our Operations team has identified the issue and has implemented changes to mitigate the impact. We are continuing to monitor the environment and actively investigate any remaining issues to ensure service is fully restored. We will provide another update within 30 minutes or once new information becomes available.
Posted Jul 06, 2026 - 09:31 PDT

Investigating

Our vendor has reported an issue affecting inbound and outbound calling for all customers. They are actively investigating the root cause and working to restore service as quickly as possible.

We will continue to provide updates in this ticket as additional information becomes available.
Posted Jul 06, 2026 - 09:26 PDT
This incident affected: Server / Network.